Privacy Policy

This Privacy Policy explains how Rustic Retreat processes personal data when you use rustcarcrab.click or contact us through the site.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, and to receive a copy of your data in a portable format where required. Some requests may be limited if we must keep information for legal, security, or operational reasons.

Available rights depend on the legal basis and the location of the user.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the right you wish to exercise. We may ask for information needed to verify your identity and to understand the request. We will respond within the period required by applicable law and will explain any refusal or limitation where permitted.

Requests are reviewed for identity, scope, and legal validity before action is taken.
Data Retention

Data Retention

We retain personal data for the period needed to provide the requested service, respond to inquiries, maintain records, meet legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete it or anonymize it according to our retention practices.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our processing practices, cookies, service providers, or legal requirements. The revised version will apply once posted on the site, and we may provide additional notice where a change is material.

We review this policy when our practices or legal obligations change.
GDPR

Regulation

GDPR Overview

Where GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or our legitimate interests. We limit processing to what is relevant for the stated purpose and apply appropriate safeguards for the data we handle.

Because Rustic Retreat serves users in the European Economic Area, GDPR applies where our processing is within its scope.
This section describes GDPR rights and related processing rules for EEA users.

GDPR Aware

GDPR Rights

Where GDPR applies, you may have the right to access, correct, delete, restrict, or object to certain processing, and to request data portability in appropriate cases. If processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. You may also lodge a complaint with a competent supervisory authority.

EEA users may exercise GDPR rights subject to legal limits and verification.
01

Data We Collect

We may process contact details, message content, booking or inquiry information, device and browser data, usage data, and cookie-related identifiers. If you submit information about health, accessibility, or service needs in connection with a retirement wellness stay, we process that information only to the extent you choose to provide it and only for the relevant service purpose.

We collect only the data needed to operate the site and handle inquiries.
02

Sources of Data

We receive personal data directly from you when you complete forms, send messages, or make a request. We also collect data automatically through your device and browser when you use the site, and we may receive limited information from booking, hosting, analytics, or security providers that support our operations.

Information comes from users, devices, and service providers involved in site operation.
03

Types of Cookies

Essential cookies are used to keep the site secure and working. Functional cookies help remember basic choices and improve form use. Analytics cookies help us understand how the site is used so we can review performance and content. Cookies may be session-based or persistent depending on their purpose.

We use essential, functional, and standard analytics cookies where permitted.
04

Cookie Controls

You can manage cookies through your browser settings and may be able to block or delete certain cookies. If the site provides a cookie preference tool, you can use it to change non-essential cookie choices. Some features may not function properly if cookies are disabled.

Cookie settings can be adjusted through browser controls and, where offered, site preferences.
01
Processing purpose

Purposes of Processing

We use personal data to operate and secure the website, respond to inquiries, manage bookings or service requests, improve site performance, maintain records, comply with legal obligations, and prevent misuse or fraud. Where required, we also use data to communicate about your request or to provide information connected with the services you asked us to deliver.

Processing is limited to the operational purposes described here.
02
Sharing partners

Service Providers

We may share personal data with hosting, security, analytics, communications, and other operational providers that support the site and related services. These parties may process data on our instructions and are expected to use it only for the services they provide to us.

Service providers receive only the information needed to perform their assigned functions.
03
Legal basis

Legal Disclosures

We may share personal data with public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect rights and safety, or support the establishment, exercise, or defense of legal claims.

We disclose data to authorities only when a lawful basis requires it.

Contact Information

Privacy email
sales@rustcarcrab.click
Telephone
+421 912 839 047
Mailing address
Trolejbusová 1, 040 01 Kosice
Privacy inquiries